BASIC QUESTIONS:
- What is Diverse Driving and why should you choose us?Diverse Driving is a driving school that is run by driving instructors as we feel that it gives us a better understanding of our pupils needs and can design courses to suit the individual. We aim to get you through quicker than average by finding tests quicker than the DVSA average waiting times and finding the right instructor for you.
- How can I contact Diverse Driving?
- When will I take my test?We cannot give an exact test date on booking the course. We will endeavour to get you a quicker than average test date and try and suit it to your needs, but due to COVID it is harder to have flexibility. Your test will be the last 2 hours of your course.
- Can I take a test on a weekend?There are possible Saturday slots available, but there is an additional fee of £13. Saturday tests are not often available but we can certainly try to get you one but there is no guarantee.
- Can I change my instructor?On the rare occasion you may not feel your instructor is the right one for you we will work with you as best we can to resolve the situation. Any problems are much easier to deal with during the course, not after.
- What happens if I need to cancel a lesson?Our cancellation policy is 3 working days’ notice – this includes Saturdays but not Sundays.
- What happens if I fail my test?We can rebook a practical driving test for you at a fee of £99 and you can book additional lessons with your instructor.
- How do I make a complaint?If you could please email any complaints to [email protected].
